Cisco WebEx Connect

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Collaborate securely with colleagues—inside or outside your organization.

Find, connect, and collaborate with colleagues—inside or outside your organization—while minimizing overhead support and maintenance costs with Cisco WebEx Connect.

Locate business contacts instantly using online presence. Communicate in real-time through the best channel – including IM, audio, VoIP, video, or integrated web conferencing. Manage ongoing projects using team spaces to share files and persistent discussions.

Streamline communications and enhance productivity throughout your organization. Take advantage of the WebEx Connect client to bring together the most effective communication and collaboration solutions.

Facilitate faster decision making.

Reduce phone-tag and enhance productivity with immediate presence awareness. See instantly which colleagues, partners or customers are available, reducing communication delays. Scan the contact list to see
at-a-glance who’s in a meeting, on the phone, or available. Create custom presence notifications to alert contacts— whether you’re with a customer, away on a business trip, or do not wish to be disturbed.

Communicate flexibly with the right solution for the right situation.

Collaborate securely—even with colleagues outside your organization. WebEx Connect IM uses XMPP, the only accepted Internet IM standard that supports communication with other supported networks outside your organization. Use VoIP, or a video chat session to enhance collaboration, or escalate to an audio conference or WebEx meeting to include multiple participants.

Take advantage of existing investments in Cisco Unified Communications by adding telephony capabilities to WebEx Connect. Place, receive, and manage phone calls through your computer when you’re away from the office. Or manage your Cisco IP phone from WebEx Connect when you’re in the office. Click any phone number in WebEx Connect to place an instant call. No need to look up phone numbers.

Manage project teams across geographies.

Collaboration doesn’t stop once a conversation does. Create team spaces to manage virtual teams and projects even though those project participants may be located across multiple locations and time zones. Keep project teams coordinated—whether inside or outside your organization—with file sharing and ongoing discussions with team members inside or outside your organization.

Collaborate securely.

Ensure communication privacy with user authentication and 128-bit SSL encryption. Control usage for individuals, groups, or your entire enterprise using robust policy management tools. Keep conversations, intellectual property, and company data confidential and protected.

Avoid added Infrastructure with a hosted solution.

All WebEx applications are delivered on demand through the Cisco WebEx Collaboration Cloud. There’s no up-front investment, and no maintenance or upgrade costs. Just a predictable monthly subscription. So it’s easy to implement and easy to scale as your needs change.

Features:

Collaborate effectively with colleagues inside or outside your organization.

Presence

See which colleagues are online and available—or whether they’re in a meeting, on an audio conference, on their Cisco IP Phone*, or using a custom notification. Choose which colleagues can see your presence information. You can also create custom presence notifications your contacts can see or set up a “Do Not Disturb” presence.

Enterprise Instant Messaging

Chat securely with encrypted one-to-one or group IM. Add contacts directly from your corporate address book and extend your network of contacts to anyone using an XMPP-based client or AOL Instant Messenger (AIM). Manage contact lists with groups, and give individual users the ability maintain a local IM archive of IMs for later reference.

Cisco IP Phone and Soft Phone support*

Place and receive phone calls directly through WebEx Connect with in-call controls, including hold, transfer, disconnect, and call history. You can also control Cisco IP desk phone usage through WebEx Connect. Click any of your contacts in WebEx Connect to launch a phone call without looking up phone numbers.

* Target availability November 2009. Requires Cisco Unified Communications Manager 6.1.3 and Cisco Unified Communications Integration plug-in for WebEx Connect

Voice and video conferencing

Take advantage of real time video and audio by adding a microphoneand a webcam. Click and number to call that number. Escalate any IM to an audio conference using WebEx audio, Cisco Unified MeetingPlace audio, Cisco Communications Manager audio, or audio from third-party service providers.

Desktop Sharing

Escalate any chat session to show and tell. Show contacts your desktop and anything on it. Present slide decks, multimedia clips, web pages—whatever’s on your screen.

Integrated web conferencing

Take advantage of deep integration with WebEx meeting applications to quickly schedule and launch WebEx web conferences directly from the WebEx Connect client.

Virtual team Project Spaces

Manage project teams—across the hall, or across the map. Share documents and other files with project team members inside or outside your organization. See who owns the file, when it was created and when it was last modified. Launch group discussion threads for ongoing conversations and eliminate back-and-forth email.

Microsoft Outlook Address Book and Calendar Integration

Add contacts directly from Microsoft Outlook. View, add, and cancel appointments—including WebEx meetings—booked in your Outlook calendar.

Centralized Administration

Add, update, deactivate, or reactivate users and their profiles easily from a single console. Manage your organization’s WebEx meeting accounts and WebEx Connect accounts through a single interface. Centralize provisioning and simplify management.

Work from anywhere

Access WebEx Connect capabilities from any public Internet connection—whether you’re in the office or on the road. There’s no hardware for your IT department to set up and minimal administrative overhead.

View the Connect system requirements.

* Target availability November 2009. Requires Cisco Unified Communications Manager 6.1.3 and Cisco Unified Communications Integration plug-in for WebEx Connect

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Cisco WebEx Connect