Web meeting applications: Integration, open APIs


Integrate WebEx applications into the daily workflow.

Make it easy for everyone in your organization to start a WebEx meeting from the applications they use the most. Get seamless integration with everything from Microsoft® Outlook—or any other Microsoft Office application—to leading IM, email, and corporate applications. Plus, get access to open APIs and compliance with the latest standards to meet any integration demand.

Give users the power to:

  • Start a meeting directly from any application
  • Sign on with a single user name and password to simplify user management and support
  • Simplify meeting participation with callbacks and 800 numbers using integrated telephony and audio capabilities

"The number one reason we chose WebEx Services was simplicity. After about five minutes worth of training, our people are ready to use it. There's no software installation for our customers. The one time WebEx plug-in is a very small footprint creating a simple technology for customer use."


Tom Thomas, Manager of Customer Support
Cognos

    Enable fast, easy MS Outlook meetings.

    Users can schedule a one-time or recurring meeting, start an instant session, and even invite attendees—all from their Outlook calendar. They can also set up a WebEx session as an add-on to in-person meetings, like weekly staff updates. This enables people who are out of the office to see the documents and presentations that are shared, too.


    Provide anytime application sharing.

    Deliver the flexibility to start an instant meeting from any Microsoft® Office application, including Excel, PowerPoint, and Word. A user can instantly invite others to share a PowerPoint presentation, for example, with just a click of the WebEx icon. Attendees can see exactly what’s on the user’s screen for real-time collaboration.

     

    Add WebEx meetings to corporate applications.

    WebEx services can also be integrated with your key corporate applications. Give users the flexibility to:

    • Launch anytime WebEx meetings — Plan and start online meetings from within accounting, LMS, ERP, and other popular business applications.
    • Use your intranet portal as a one-stop-shop — Easily start meetings from your partner portal, including SAP Portals, BEA Portals, and more.
    • Link to critical CRM applications Invite others to join a session right from applications like SalesForce.com.


    Develop custom solutions for unique challenges.

    Give developers the power to solve specific market or corporate needs with custom integration. WebEx provides documented, accessible open APIs that follow industry-standard Service Oriented Architecture (SOA) approaches, including:

    • URL commands
    • XML Request/Response interfaces with well-defined schemas
    • Web Services interfaces supporting WSDL (Web Services Definition Language) with access via SOAP (Simple Object Access Protocol)
    • REST (REpresentational State Transfer).


    Have a unique application that needs to work with your WebEx solution? Count on the WebEx Professional Services organization to provide the customized integration you need.


    “Our students go through the LMS and view our catalog, register for class, download course materials, and launch WebEx right from the system. The integration is seamless to the user…”

    Jennifer Whitmer, Director of Training and Development
    Automatic Data Processing, Inc. (ADP)

     


      Ensure compliance with the latest standards.

      Manage user services more effectively with WebEx. Track attendees, create usage reports, and more with LDAP user authentication and single sign-on using Security Assertion Markup Language (SAML). Plus, support user authentication, logging, and audit-train maintenance to comply with Sarbanes-Oxley and other regulatory requirements.

      Your real-time meeting solutions have to integrate with existing CRM, charge-back, and other enterprise infrastructure, reporting, and analytics systems. WebEx delivers on these demands with extensive standards compliance, including:

      Sarbanes-Oxley — WebEx offers a powerful Retention Solution when storage is a corporate imperative for business-critical compliance with new national standards.

      Recordability of sessions — Make sessions available for later reference and adherence with compliance frameworks.

      Pre- and post-meeting data analysis — Gain access to all aspects of online meeting management, including meeting history for billing purposes, attendance, and test results.

      Seamless upgrade tracking — Because they're hosted solution, WebEx online meeting services are managed by the WebEx team, rather than yours. All upgrades are performed behind the scenes to optimize your performance while reducing your stress.


      Get started today


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