Take CRM success to new heights

Streamline, automate, and manage your entire sales process by consolidating account and customer information. Accelerate the sales cycle from lead to close. Manage accounts, contacts, and deals from a unified interface.

Get the information you need to understand what’s happening throughout the sales cycle. Take advantage of interactive dashboards and advanced analytics for real-time insight and historical analysis.

Tailor CRM On Demand to match your company’s business processes throughout the sales cycle. Configure workflow rules, and define roles and data access privileges. Add customized fields and reports, and rename tabs throughout the application.

Understand any sales metrics—in real time—with dozens of prebuilt reports. Or create powerful ad hoc reports quickly using intuitive point-and-click tools. Drill into specific items for further analysis.

Schedule and launch web meetings directly from the accounts, opportunity, or contacts tabs. Invite prospects via email or your contact list.

Identify opportunities, monitor trends, and see which deals have stalled early in the process with advanced forecasting. Generate both real time and historical snapshots.

Understand any sales metrics—in real time—with dozens of prebuilt reports. Or create powerful ad hoc reports quickly using intuitive point-and-click tools. Drill into specific items for further analysis.

Capture top performers’ best practices to guide less-experienced team members with the sales stage-specific Sales Process Coach. Boost close rates and shorten learning curves.

Use any currency—including multiple currencies within the same company. Work in any of nine languages. Configure localized formats for address, telephone, time, and numbers.