Cisco WebEx Connect: Support and service
Maximize business results with WebEx Professional Services.
When you choose WebEx, you get much more than an innovative SaaS collaboration solution: You get all the help you need to get the most out of WebEx—included with your subscription. Take advantage of high touch support services that include training for you and your organization, world-class technical support, a community to share resources, and a client services team that can quickly launch you into high gear.
Jumpstart your success with training from WebEx University.
Count on WebEx University to get all your users up to speed quickly. WebEx offers a variety of classes to fit every learning style and schedule—whether that’s live instructor training, self-paced training, or quick “How Do I” modules. Take as many classes as you want, any time; most are available at no charge. Or, talk to our training consultants about customized training programs to meet the specific needs of your organization.
Access anytime self-help and live support.
Access self-help services or contact our Customer Support Team for full-service assistance—any time of the day, any day of the week. Check out the knowledgebase, find information, submit a support ticket, check out your billing—right from WebEx Connect.
Join the WebEx Connect Community.
Find and share information, join in discussions, participate in special events, and showcase your success with WebEx. Network with other customers, WebEx experts, and analysts. You’re invited to join forces with the growing network of WebEx customers committed to getting the most out of their businesses using innovative WebEx solutions.
Develop or extend your collaboration strategy with the help of WebEx professional consultants.
Whether you’re just getting started or need to optimize programs already in place, we can help. Engage our professional consulting team to leverage collaboration technology to meet the unique challenges of your organization. WebEx consultants employ a broad knowledge of best practices—acquired over thousands of successful engagements—to deliver business value with technology that works in your business, for your business. Count on WebEx professional consulting services to help you achieve your most ambitious business goals. Request a consultation with a solutions specialist to learn more.