WebEx Support Center
System Management
Consolidate IT infrastructure control
Protect and manage your entire network easily
Deliver updates automatically to every system on your IT network. It’s easy with WebEx System Management. Keep up with rapid changes in technology, software licensing, and regulatory issues. Push the latest virus protection and patches from a centralized dashboard and eliminate travel to remote sites. Access any asset in your network with a rich set of integrated application modules. Read how the three-member Bozeman Deaconess Hospital IT team updated 700 computers across several locations without expanding staff. Increase company satisfaction while you decrease onsite service visits. Get more done in less time with secure, reliable System Management.
Buy now or try the full version hands-on demo.
See how System Management enhances productivity.
Simplify asset management and software distribution. Maximize the use of knowledge assets, improve IT support decisions, and increase service levels. Add WebEx Remote Access to System Management to service unattended computers, systems, and POS.
Buy now or see System Management in action.
Optimize system management.
Gain full visibility into the health of your IT infrastructure with real-time performance and installation reports. Deploy patches, upgrades, or new software with automated, centralized system management capabilities.
Gain real time visibility across your network.
Get in sync with your whole IT network. Manage and track your hardware and software assets, from any location, from an integrated console. Keep remote, distributed workers up to date with the latest software.
Inoculate IT assets proactively with security updates.
Schedule and push the latest security updates across the network from an automated, centralized dashboard. Protect software and hardware assets from virus attacks, data loss, and inappropriate use. Identify security risks and remediate security threats without user involvement or onsite travel to remote sites.
Maintain license compliance.
Stay current with audit requirements as you gather and track hardware, software, and service use across the company. Manage asset and license compliance with powerful tools, including active device discovery, software license monitoring, and database query.
Deliver secure, scalable system management anywhere.
Get WebEx System Management on demand over the Cisco-powered MediaTone Network. No new software or hardware is required, making this service easy to implement and scale as your needs change. The MediaTone Network offers better than 99.99% “always-on” reliability, as well as enterprise-grade security to meet your strict requirements. Support session content is never stored on our servers and 128-bit SSL and 256-bit AES encryption ensures privacy during transmission. WebEx services are stringently audited against ISO-17799 standards with compliance details provided in a SAS 70 Type II report and other third-party security reports.
Choose the features and functionality you really need.
Customize System Management to your fit your needs. Select the solutions you need to protect, manage, and secure your software and hardware assets, wherever they’re located. Choose any or all of the following modules: Asset Management, Backup Management, Patch Management, Software Distribution, and Virus Protection
Control assets with Asset Management.
Manage hardware, packaged applications, and custom software assets while you streamline upgrades and planned rollouts. Ensure license and regulatory compliance from a single dashboard. View, move, add, and change history on hardware and software inventory by location and users. Read more and see detailed screenshots in our Asset Management datasheet.
Keep your network current with Software Distribution.
Automate software updates, distribution, and installations on your network. Resume downloading automatically even if user disconnects with checkpoint restart capability. Maintain connection speed during software downloads with bandwidth throttling. Read more and see detailed screenshots in our Software Distribution datasheet.
Ensure highest levels of security with Patch Management.
Give network security a boost with real-time patch management. Ensure minimal impact on your network with easy scheduling and prioritizing distribution with bandwidth control. Monitor security vulnerabilities from a centralized dashboard using patch release information. Read more and see detailed screenshots in our Patch Management datasheet.
Shield your entire system with Virus Protection.
Prevent viruses and worms from bringing down your network. Distribute virus definitions and software updates continuously—even to mobile systems. Resolve issues and minimize company downtime with utilities that address viruses. Get informed of system status with customized queries and ad-hoc reports. Read more and see detailed screenshots in our Virus Protection datasheet.
Protect data with secure, automatic backup with Backup Management.
Encrypt and store system backups at fully redundant, off-site data facilities with no user interaction, even for remote systems. Minimize maintenance interference and bandwidth issues with flexible scheduling, incremental backups, and compression. Read more and see detailed screenshots in our Backup Management datasheet.
Calculate how much you can save.
Use the calculator below to see how much you can save with 100 or more computers using System Management.
Try our System Management Return-on-Investment Calculator
| Total annual savings per computer: | $0.00 |
|---|---|
| Total annual savings: | $0.00 |
| Return on Investment (per year): | 0% |
| WebEx System Management pays for itself in: | 0 months |
- Assumes company is not currently using a centralized, single console desktop management solution
- Assumes purchase of Asset Management, Software Distribution and Patch Management services
- Assumes average burdened IT staff salary of $75,000/yr ($57,500 plus approx. 30% benefits)
- Assumes average burdened Manager/High-level IT salary of $125,000 ($95,000 plus 30% benefits and other costs)
- The source data in this calculator is based on numerous sources, including analyst reports and internal research from prospects, customers, partners, and field professionals.
Contact our product specialists to see how much you can save if you have less than 100 computers.
