See how our AI-powered solutions deliver seamless and integrated customer journeys. Save 20% on your End-User Pass with code: CISCO_CCW.
Discover how Webex Customer Experience solutions make it possible to deliver connected experiences across proactive communications, AI agents, and human-assisted service to build lasting loyalty.
Discover our end-to-end solutions built for customer experience.
Get a first-hand demo of AI-powered customer experience innovations, including Webex AI Agent, Webex Contact Center, Webex Connect, and more.
Meet industry experts to discuss what Webex Customer Experience Solutions can do for your business. Contact your Cisco account representative to get started.
Join us for sessions exploring the future of customer experience, including the Mainstage Keynote Panel on Thursday, June 12.
Learn from innovators who are pushing the boundaries of what's possible.
Vinod is the VP & COO for the Webex Customer Experience Business Unit overseeing all Go-To-Market, Customer and Business Operations. In this role, Vinod works with the Cisco field, partners and customers to bring world class innovation from the Business Unit to the world. Vinod’s true passion lies in the joy of creation. Building beautiful products that solve real customer pain and are delivered with a frictionless and delightful customer experience are top of that list.
Vinod spent the last 3 years in Enterprise AI at Uniphore, a Cisco Investments Portfolio Company, where he built a stealth product that allows Citizen Developers to build AI and automation products from scratch. This gave Vinod a practitioner’s view of how Gen AI has radically shifted AI adoption at enterprises globally. Vinod was also the co-founder and CEO of CloudCherry, a world-class customer experience platform which helped business across the globe track, measure, analyze and improve their customer journeys with predictive analytics. CloudCherry was acquired by Cisco in 2019.
Vinod lives in the San Francisco Bay Area with his family and a very vocal Husky. When not dreaming of customer experience, he is often consumed by thoughts of how to score more runs in his local amateur cricket league.
Join our experts to learn about the future of AI in customer and employee experience.
As the AI landscape evolves at lightning speed, organizations are presented with a myriad of choices to elevate their customer experience (CX). This engaging keynote reveals how Webex Customer Experience solutions have empowered customers to craft AI-driven, seamless customer journeys across both voice and digital channels.
Discover how to harness AI and automation at pivotal moments throughout the customer journey and master the art of balancing assisted and unassisted support to supercharge contact center efficiency and transform CX outcomes. Prepare to unlock the potential of AI to revolutionize your customer interactions!
Speaker: Vinod Muthukrishnan, VP/COO, Webex Customer Experience Solutions - Cisco
Discover upcoming events to see our collaboration tools in action. Learn from experts, explore key features, and enhance your hybrid work experience.
Experience the future of collaboration with Cisco's AI-powered devices, crafted to suit every workstyle and workspace.
Experience the latest Webex innovations and connect with decision-makers at the forefront of AI in customer and employee experience.
Explore new innovations in Cisco AI-powered devices at the world-renowned annual tech show for the systems integration and audiovisual industry.
