2024 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS)

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Better Customer Experience Starts with the Right Cloud Contact Center

Cisco Named a Challenger in the Gartner® Magic Quadrant™ for CCaaS 2024

With customer expectations continuously on the rise, organizations need to choose a solution that delivers innovation, flexibility, and reliability.

With the right cloud contact center, you can create connected customer journeys to deliver exceptional experiences and drive meaningful impact to your business.

Download a complimentary copy of the report to learn more why Gartner has named Cisco a Challenger in 2024 Magic Quadrant for Contact Center as a Service (CCaaS). You’ll get insights into:

Why Cisco was recognized in the CCaaS space.
Criteria to help navigate the decision-making process for a new contact center solution.
Trends that are shaping the market.

2024 Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS)

Gartner MQ 2024 CCaaS

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Gartner, Magic Quadrant for Contact Center as a Service, Drew Kraus, Pri Rathnayake, Megan Fernandez, Pankil Sheth, Jason Bridge, 28 October 2024

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