Control Hub for Collaboration Devices
Work has changed. It’s time to rethink workspace management.
Traditional management solutions can stifle workplace transformation efforts due to:
Management complexity
The inability to remotely access and gain a comprehensive view of collaboration device deployments.
Manual, reactive processes
The dependency on manual processes to identify workspaces in urgent need of attention and quickly resolve technology issues.
Lack of utilization insights
A lack of visibility into collaboration technology adoption, workspace conditions, and space utilization trends.
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Manage all your devices, from anywhere.
Take control of your collaboration device deployment while reducing IT overhead.
Remotely access your collaboration devices
Right from your desk, you can remotely provision a device, support an in-room user, and gain real-time insights into your workspace with the ability to view and interact with Cisco video devices, displays, and control panels.
See a complete inventory of device deployments
Access a visual overview of your Cisco devices, Cisco accessories, and third-party peripherals with instant health status, automatic software upgrades, and advanced configurations for a single device or an entire campus.
Stay informed with instant notifications
Get real-time notifications and alerts whenever issues arise, so you can easily troubleshoot while keeping devices up and running and your employees productive.
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Take action in seconds
With advanced search and Cisco AI Assistant, you’ll find exactly what you need, in an instant. AI-driven insights and alerts keep you informed so you can quickly respond to issues. And you can apply common settings and configurations in minutes—for one device or thousands of tenants.
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Understand and optimize your workspaces.
Gain unique workspace insights and advanced analytics to drive employee wellbeing, technology adoption, and enhance productivity.
Track workspace utilization
Gain insights into your most popular spaces, drill down into space reservation behavior of your rooms and hot desks and uncover underutilized rooms to inform your workspace strategy.
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Optimize your spaces
Provide your teams with actionable insights into technology usage and adoption alongside sensor-driven environmental insights to make informed workplace decisions and boost employee wellbeing.
Reduce your carbon footprint
Support your sustainability goals with carbon emission insights of Cisco devices along with actionable guidance for enabling energy saving features.
Stop firefighting. Stay proactive.
Resolve issues proactively before they impact the workspace.
In beta
Prioritize the spaces that matter most
Workspace ranking provides your team with an AI-assisted list of spaces that are in most need of attention and helps you focus on and resolve the most pressing issues with guided recommendations.
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Coming soon
Diagnose and resolve issues in an instant
Smart diagnostics leverages AI to analyze current device issues, providing relevant context and suggested resolutions in a straightforward, actionable format for individual or multiple devices.
Simplify network troubleshooting
Visualize the full media network path to easily identify and troubleshoot any problems with your meetings and devices with the ThousandEyes integration in Control Hub.
Pinpoint issues with precision
Integrate Cisco Meraki with Control Hub for comprehensive, full path visibility of users across the Meraki platform, ensuring optimal health and performance of your deployment.
Build smarter workspace experiences.
Leverage powerful integrations to customize the workplace experience and build smart, connected spaces.
Simplified integrations
Deliver amazing device experiences with customizable, public or private integrations and open APIs—tailored to your company’s unique needs.
Digitize the workplace journey
Leverage the Cisco Spaces integration in Control Hub to provide real-time insights into occupancy and room conditions, support office navigation, and enable space reservation workflows.
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Create connected spaces
Enable hot desking, activate digital signage, and incorporate intelligent workspace automations using custom UI extensions to control lights and shades without needing a third-party control system.
Reimagine IT with Control Hub.
T-Mobile uses Control Hub to remotely manage and monitor its collaboration device infrastructure at scale while gaining rich occupancy, usage, and environmental insights to continually optimize their workspaces.
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Elevate your workspaces with Control Hub.
We’ve made Webex the back end of our technology for our members to do the work that they are to do. Cisco Control Hub gives us so much control – alerting, analytics, device management, software updates (…) We knit these together and it’s success all day long.
At T-Mobile we have 28,000 conference rooms deployed that are collecting so much environmental data that allows us to pass that through Control Hub to the major teams involved in making those decisions that allows us to reduce our carbon footprint. (…) Control Hub is so easy to use, it’s so clear on the metrics and analytics that any of my users is capable of learning it in under an hour—and that saves me a lot of burden.
The introduction of Control Hub has been a value add to the platform. It enables us with single sign-one to easily transition people on and off the platform.
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Digitize workplace experiences and workspace management.
Cisco Devices
Bring out the best of hybrid work with purpose-built collaboration hardware and unleash sensor-driven insights about room conditions, and device and workspace utilization.
Control Hub
Visualize and remotely manage your Cisco devices and third-party peripherals, benefit from rich analytics and integration APIs, and ensure workspace readiness.
Cisco ThousandEyes
Gain end-to-end network-level monitoring and observability at scale, with the ThousandEyes agent running on Cisco devices.
Cisco Spaces
Provide real-time, personalized workplace experiences for space availability, reservation, and office navigation and gain unique workspace insights.
Dive deeper.
