Video conferencing and screen sharing
In-person and hybrid event management
Cloud calling and phone system
Video messaging and screen recording
Group messaging, chat, and file sharing
Interactive Q&A, quizzes, and polling
Large meeting and virtual event hosting
Digital co-creation and brainstorming
Explore AI-powered devices for any space.
Design your own meeting room.
Get blueprints for incredible outcomes.
Dynamic AI interactions that lead to customer resolutions
Intelligent, digital to human customer interactions
Empower agents, supervisors, and customer-facing teams with AI
Communications platform for automating customer journeys
Optimize agent performance and customer satisfaction
In contact centers, artificial intelligence (AI) encompasses technologies that simulate human intelligence to automate responses and support decision-making. AI applications include chatbots and virtual assistants for handling routine inquiries, natural language processing for analyzing customer sentiment, and machine learning algorithms for predictive analytics and personalization of customer interactions.
