Video conferencing and screen sharing
In-person and hybrid event management
Cloud calling and phone system
Video messaging and screen recording
Group messaging, chat, and file sharing
Interactive Q&A, quizzes, and polling
Large meeting and virtual event hosting
Digital co-creation and brainstorming
Explore AI-powered devices for any space.
Design your own meeting room.
Get blueprints for incredible outcomes.
Dynamic AI interactions that lead to customer resolutions
Intelligent, digital to human customer interactions
Empower agents, supervisors, and customer-facing teams with AI
Communications platform for automating customer journeys
Optimize agent performance and customer satisfaction
Non-voice channels refer to any form of customer communication and service delivery that does not involve voice calls. This includes email, live chat, social media, SMS, and self-service portals. Non-voice channels are an essential part of omnichannel customer service, offering customers more flexibility in how they interact with a business and catering to varying communication preferences.
